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Personal Listening®


Personal Listening Online

"Can listening create a barrier, rather than a bridge, to communication?"



Applications

 


Communications

Conflict Management

Teamwork

Diversity

Leadership

Productivity

Stress / Change

Customer Relations / Sales

Listening

Innovation / Creativity

Managing / Coaching / Mentoring


Good communication is one of the most valued skills in the workplace. And effective listening is basic to communicating productively inside the organization and meeting the competitive challenges outside. The Personal Listening Profile® helps people become active, purposeful listeners in a wide variety of situations for more productive communication.

Discover the Impact of Five Listening Approaches

It is estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications! The biggest factor contributing to such miscommunication is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile gives insight into five listening approaches:

  1. Appreciative - listens in a relaxed manner, seeking enjoyment or inspiration
  2. Empathic - listens without judging, is supportive of the speaker and learns from the experiences of others
  3. Comprehensive - listens to organize and make sense of information by understanding relationships among ideas
  4. Discerning - listens to get complete information, understand main message and determine important details
  5. Evaluative - listens in order to make a decision based on information provided and may accept or reject message based on personal beliefs

Match Listening Approaches to Communication Needs

The Personal Listening Profile helps people in your organization:

  • Discover their natural approach to listening
  • Capitalize on their listening strengths
  • Learn how listening approaches impact listening effectiveness
  • Improve their ability to understand the purpose of different communications
  • Use listening approaches appropriate to the communication
  • Overcome listening barriers and reduce conflict
  • Enhance individual and team performance

Personalized, narrative feedback makes for a greater "ah ha" experience.  The Individual Report highlights strengths and growth areas for each communication style and provides specific suggestions for communication skills improvement.  It includes a Communication Gap Analysis, an at-a-glance look at how the respondent's listening strengths and weaknesses relate to the intended message of the speaker.  Another great feature is enhanced action planning, which encourages people to reflect on how their listening style interacts with that of others and helps them develop strategies for reducing miscommuncation.

The Personal Listening Online: Facilitator gives you a heads up on group dynamics by showing you how group members use each Listening Approach.  At a glance, you'll see the similarities and differences within your group that can lead to miscommunication.  You'll also be able to identify those individuals whose scores fall outside of group averages and who may feel isolated or alienated by the dominant group culture.


Personal Listening Online
Unit Price $31.00 ea.


Personal Listening Profile: Facilitator Report
Unit Price $46.50 ea.



  


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